Whom to Contact
We know that when parents have a concern that relates to their child at school, whether it is pastoral, academic, or staffing in nature, they may be unsure of who to approach. 

• Communications of classroom concerns should be directed at first to your child’s teacher. In our experience, any of these concerns can often be most quickly resolved by talking to the class teacher as they know your child best.
• If you have an issue with a particular staff member, first try to address those concerns with that staff member directly. 
• If you have discussed with your child’s teacher and the issue has not been addressed to your satisfaction, then please speak to the Office and make an appointment to speak a member of the school leadership team.
• Please recognise that as a school, we operate with openness, collaboration and the shared best interest for every student.

How we communicate
As a school, we communicate with parents in a range of ways:

• Compass Parent Portal News
• Compass App notifications
• Weekly planner
• Facebook notifications
• Fortnightly newsletters
• School website
• Weekly assemblies each Friday afternoon
• Weekly Flag Raising each Monday morning
• Hard copy notes
• Emails
• Absences via Compass 

How to Communicate
The clearest form of communication is a discussion. Our classroom teachers are more than happy to make a time to meet with you to discuss your child. Please be aware, the teacher's time is limited as they must attend to their class during the school day and attend professional learning meetings on Wednesday afternoons.  Emails are also an acceptable form of communication, please read further details below.

Emails and/or SeeSaw Communication
Email is seen as an effective form of communication between the school and parents/carers. By communicating via email and/or SeeSaw all users agree to adhere to the following expectations. 

• To ensure the use of email communication between teachers and parents/carers is carried out in a mutually respectful manner.
• To ensure all email communication is treated in a confidential, legal, and ethical manner.
• Appreciate that using email to communicate does not result in an immediate response; however, acknowledgment of receipt will be responded to within 24-48 hours (workdays). Actual response to an email query may take up to 2 more days depending on the request.  
• All email communication will be carried out in a professional and appropriate format and tone.

Time to Respond to Communication 

• Teachers will make every effort to respond as soon as possible to parent communications, with the understanding that the teaching day precludes immediate responses. 
• Teachers and staff may need some time to collect relevant information before responding.
• Teachers are teaching during school hours and a response will be acknowledged within 24-48 hours.
• Digital communication does not result in an immediate response, an acknowledgment of receipt will be responded within 24-48 hours (workdays).

Seesaw
Seesaw is an app that is used by our teachers and students. It is centred around the creation of personal student portfolios and student and family engagement.

Seesaw is a great way for parents to keep in touch with what their child has learned, how they express their ideas in the classroom, and, most importantly, how proud they are to show their work. Students are able to share what they know using photos, videos, drawings, text, PDFs, and links. Seesaw also provides an alternative means of communication between home and school.